Last updated: March 12, 2026
BROAM ("we", "us", or "our") operates the BROAM mobile application and website (https://broam.in). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using the BROAM app or website, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect personal information such as your name, email address, and profile details through authentication services like Google Firebase Authentication.
BROAM collects precise or approximate location data from your mobile device to provide core features such as ride tracking, discovering nearby riders, navigation, and exploring riding places.
Location data may also be collected while the app is running in the background during an active ride session. This allows continuous ride tracking and enables other ride participants to see your live location for coordination and safety purposes.
You can control location permissions through your device settings at any time.
We collect information you voluntarily provide when using the app, including:
We may collect technical information such as device type, app version, usage activity, and interaction with features to improve app performance and reliability.
We use the collected information to:
We do not sell your personal information.
We may share your information in the following situations:
We may share information with trusted third-party service providers that help operate our services, including:
Certain information is visible to other users as part of the app's functionality. For example:
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
We retain your personal information for as long as your account remains active or as necessary to provide our services.
You may delete your account and associated data at any time through the app settings. Once an account is deleted, we will remove or anonymize associated personal data within a reasonable period, except where retention is required by law.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no internet-based service can be completely secure.
BROAM is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information, we will take steps to remove such information.
Your information may be processed and stored on servers located outside your country by our service providers, including Google Firebase. By using the service, you consent to such data transfers.
You have the right to:
For privacy-related requests, please contact us using the details below.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page. Continued use of the service after changes indicates acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: broamride@gmail.com
Website: https://broam.in